Quality Manager

Overview

Sisecam is a global leader in glass and chemicals with production facilities worldwide. We are seeking a Quality Manager to join Şişecam Flat Glass South Italy, located in Manfredonia, Apulia.

Qualifications

• Bachelor’s degree in Engineering
• Minimum 8 years of experience in quality management, preferably in glass industry
• Strong knowledge of customer complaint resolving process, root cause analysis, corrective and preventive action (CAPA), quality systems, and continuous improvement methodologies
• Experience in managing quality processes across production plants and coordinating with cross-functional teams
• Ability to present complex technical matters in a clear and effective way
• Excellent verbal and written communication skills in English
• Fluent in Italian
• Strong problem-solving and analytical skills

Responsibilities

• Supporting the Regional Quality Manager in leading and managing quality operations within the assigned product group to ensure alignment with the company’s vision, strategy, and strategic plan
• Managing quality issues, non-conformities, and returns in coordination with regional execution teams and plant quality engineering departments
• Collecting, analyzing, and reporting quality data; providing guidance on quality methods and standards used in plant operations
• Monitoring product and process quality performance, identifying trends, and implementing improvement actions
• Conducting root cause analyses for quality issues and implementing preventive measures across products, processes, and regions
• Leading and supporting continuous improvement initiatives to enhance product quality and operational efficiency
• Ensuring compliance with internal and external quality standards, certifications, and regulatory requirements
• Collaborating with production, R&D, and supply chain teams to ensure quality is embedded throughout the value chain
• Supporting the development and implementation of quality training programs and best practice sharing across sites