Team Leader Customer Care

Join to apply for the Team Leader Customer Care role at Prima.

This position involves supporting the training activities, coordinating and engaging the team to achieve goals, monitoring key KPIs for service improvement, and identifying areas for individual and team development.

We are looking for candidates with 2-3 years of experience as a Team Leader in the insurance sector, with deep knowledge of auto insurance products, team management skills, and familiarity with insurance back-office procedures. Additional qualities include a team-oriented attitude, strong interpersonal skills, autonomy, and stress management.

Working with us means enjoying a flexible hybrid work environment, access to training and growth opportunities, private health insurance, gym memberships, wellbeing programs, and mental health support.

If you are passionate and meet the requirements, apply now! We value diversity and encourage all interested candidates to apply, even if they do not meet every requirement.