Customer Service Engineer

Specialista Senior / Project Manager

Responsibilities

• Analysis of customer requests and feedback;
• Analysis of project and plant documentation;
• Collection and processing of operational data relating to the units/plants in operation;
• Preparation of reports/presentations and technical/operational notes for the Client and for internal use, including follow-up.

About you

• The role requires in-depth knowledge of technology and plant engineering;
• Good communication and interpersonal skills;
• Engineering University Degree (Chemical or Mechanical);
• 3+ years of proven work experience, in the Customer Service Office of similar companies;
• Availability to travel abroad (generally outside the EU) for approximately 6-8 weeks/year, non continuously;
• Excellent English;
• Goal-driven mindset;
• Proficiency in computer systems: MS Office package.

thyssenkrupp nucera Italy is the Italian branch located in Milano, specialized on design and supply of electrochemical plants for the production of green hydrogen as well as chlorine and caustic soda. With more than 20 years experiences the company is offering new-build and service solutions in many regions of the world.