Depot Team Lead

Job Responsibilities

• Manage Depot team in Italy;
• Manage weekly team meetings to ensure training and information distributed to all the team;
• Schedule yearly reviews with team, making sure all details are recorded on HR systems;
• Manage response to computer related request and incidents;
• Ensure planning, schedules, breaks, code of conduct etc. are respected by the team members.

Job Requirements

• 4 Years' experience in an IT Support Role;
• 1 Years' experience as a team leader;
• Language skills: Proficiency in Italian and a good level of English;
• Hardware knowledge of IT equipment;
• Ability to co-ordinate with multiple IT teams to achieve desired outcome and previous experience in vendor management;
• Experience using ticketing tools to manage support (Service Now);
• Candidates need to be adaptable, efficient, and able to work independently;
• Strong sense of customer service and good organizational skills;
• Excellent Verbal and Written Communication Skills;
• Ability to multitask and team focused.

What's next:

It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity. In case you need further information, just send us a message at recruitmentEMEA@stefanini.com and we'll be happy to assist!

Diversity & Inclusion

Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!