ESS Service Products Sales Engineer

About CATL

CATL invites you to continue our legend of green energy!

CATL is a Fortune 300 company and a global leader providing premier EV batteries and energy storage batteries. Our EV battery consumption volume has ranked No.1 in the world for eight consecutive years, and our energy storage battery shipments have ranked No.1 for four consecutive years.

Responsibilities

Sales Strategy & Execution:

• Develop and implement regional sales strategies to meet or exceed revenue targets for service products.
• Identify and pursue new business opportunities while expanding existing customer relationships.
• Analyze market trends, competitor activity, and customer needs to refine sales approaches.
• Collaborate with supporting functions to drive demand generation and lead conversion.

Customer & Partner Management:

• Build and maintain strong relationships with key clients, distributors, and channel partners.
• Conduct business reviews with customers to ensure satisfaction and identify upsell/cross-sell opportunities.
• Resolve customer concerns in collaboration with support and operations teams.

Reporting & Forecasting:

• Provide accurate sales forecasts and pipeline reports to senior leadership.
• Track and report on regional performance metrics (revenue, margins, conversion rates, etc.).
• Utilize CRM to manage sales activities and ensure data accuracy.

Collaboration & Cross-Functional Alignment:

• Work closely with Solutions, Marketing, and Local hardware SPP teams to align sales efforts with company goals.
• Provide feedback from the field to influence product development and service enhancements.

Team Leadership & Development:

• Lead, mentor, and motivate a team of sales professionals (Account Executives, BDRs, etc.).
• Set clear performance expectations, monitor KPIs, and provide coaching for continuous improvement.
• Foster a high-performance culture focused on accountability and customer success.

Requirements:

• Bachelor's or master's degree or above, preferably in science and technology, power electronics, communication, electrical, mechanical, or automation.
• Strong decision-making skills to quickly make accurate decisions and implement effective solutions in complex and urgent situations.
• Some work experience with a basic understanding of the new energy market.
• Good listening, speaking, reading, and writing skills in English; ability to communicate directly with foreign clients; proficiency in multiple languages is a plus.
• Clear team objectives, reasonable task allocation, promote team collaboration, willing to undertake overseas business trips; candidates with overseas work experience are preferred.