Human Resources Supervisor
HR SUPERVISOR
This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice.
Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe’s premier hotels for art exhibitions.
Serenity permeates the hotel’s Longevity Spa, which features a heated outdoor pool, tennis court, jogging paths, a pitch & putt golf course, and a fully equipped kids' club – ensuring an unforgettable stay.
The hotel’s proximity to St. Mark’s Square, its exceptional culinary offerings featuring a rich variety of Italian cuisine, and its unique combination of event spaces invite guests to create truly memorable experiences.
Role Description
As HR Supervisor, you’ll support the Human Resources function by ensuring the smooth daily operation of all HR activities and compliance with company policies and Italian labor law. You’ll play a key role in fostering a positive, engaging, and high-performance workplace culture, assisting the HR Manager in all administrative and operational matters related to employees and their experience at San Clemente Palace Venice.
Your main responsibilities will include:
- Supporting the recruitment and onboarding processes for all hotel departments
- Coordinating training sessions, maintaining training records, and assisting with performance management activities
- Preparing HR reports, maintaining personnel files, and updating HR databases
- Ensuring compliance with labor regulations, internal procedures, and brand standards
- Assisting with payroll preparation and time & attendance tracking
- Promoting employee engagement through communication initiatives and internal events
- Serving as a point of contact for staff inquiries with professionalism and confidentiality
- Supporting the HR Manager in implementing HR projects and strategic initiatives
What You're Looking For
- Previous experience in an HR support or supervisory role, ideally within luxury hospitality
- Strong knowledge of Italian labor law and HR administrative processes
- Excellent organizational skills and attention to detail
- Ability to build trust and maintain confidentiality in a multicultural environment
- Positive attitude, flexibility, and a genuine passion for people
- Fluent in Italian and English (other languages are an advantage)
- Strong computer literacy, including MS Office and HR software systems
What We Offer
- A key role within one of Europe’s most prestigious luxury resorts
- Opportunity to work in a stunning historical property immersed in art, culture, and heritage
- Competitive compensation and benefits package
- Professional growth and development opportunities
- Accommodation, meals, uniform, and other on-property benefits
- A supportive and international team environment where excellence is celebrated
Apply Now
Ready to grow your HR career in Venice?
Send your CV and cover letter to:
Human Resources Manager
HR MANAGER
This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice.
Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe’s premier hotels for art exhibitions.
Serenity permeates the hotel’s Longevity Spa, which features a heated outdoor pool, tennis court, jogging paths, a pitch & putt golf course, and a fully equipped kids' club – ensuring an unforgettable stay.
The hotel’s proximity to St. Mark’s Square, its exceptional culinary offerings featuring a rich variety of Italian cuisine, and its unique combination of event spaces invite guests to create truly memorable experiences.
Role Description
As HR Manager, you will lead the Human Resources function of the resort, ensuring a supportive, high-performing, and people-centered environment. You will be responsible for recruitment, employee relations, training, performance management, and compliance with labor laws, while acting as a strategic partner to senior leadership.
Your main responsibilities will include:
- Managing the full recruitment cycle to attract top talent for all hotel departments
- Overseeing onboarding, training, and development programs to ensure continuous growth
- Supporting department heads with performance management, coaching, and HR best practices
- Handling employee relations with professionalism, confidentiality, and care
- Ensuring compliance with Italian labor laws and internal HR policies
- Managing payroll coordination and HR administrative processes
- Developing and implementing HR initiatives that foster engagement, retention, and well-being
- Coordinating staff housing, benefits, schedules, and employee documentation
- Leading disciplinary procedures and conflict resolution when needed
- Maintaining accurate HR records, reports, and systems
- Supporting organizational planning and workforce strategy
- Acting as a cultural ambassador, ensuring a positive and inclusive working environment
- Participating in management meetings and supporting cross-department collaboration
What We’re Looking For
- Proven experience in HR management within luxury hospitality or a similar high-end environment
- Strong knowledge of Italian labor law and HR best practices
- Excellent communication, interpersonal, and leadership skills
- High level of integrity, discretion, and emotional intelligence
- Ability to manage sensitive situations with fairness and professionalism
- Strong organizational and administrative abilities
- Proficiency with HR systems and Microsoft Office tools
- Fluent in English and Italian (additional languages are a plus)
- Passion for people, service excellence, and creating a positive workplace culture
What We Offer
- A key leadership role in one of Europe’s most prestigious luxury resorts
- Opportunity to work in a stunning historical property immersed in art, culture, and heritage
- Competitive compensation and benefits package
- Professional development and training opportunities
- Accommodation, meals, uniform, and other on-property benefits
- A dynamic, supportive, and international team environment
Apply Now
Ready to advance your career in hospitality Human Resources?
Send your CV and cover letter to: