IT Support Specialist

Location, Type, Skill, Responsibilities & More

IT Support Specialist

Location

Vicenza, Italy

Type

Dispatch

Hours

(10-20) Hours Per week.

Skills

BCIC Swiss GmBH | Best Connect International Company is looking for (Dispatch on-site) "IT Support Specialist " in Italy .

Responsibilities

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .
• Should have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Requirements

• Must hold a valid work permit in Italy
• English is mandatory

If all the above your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.

Apply here- shamsun.nahar@bcic-swiss.com

Salary: Negotiable

Apply Now!