Technical Service Engineer

• Provide pre-sales and after-sales technical service supintrt for the sales team;
• Assist customers in fault analysis and troubleshooting by telephone or email;
• Analyze related data and assist in improving data accuracy and customer satisfaction;
• Communicate with other departments and timely report product problems;
• Travel to provide on-site support and training to distributors and installers;
• Attend industry conferences and events;
• Other matters assigned by superiors.

Qualifications

• Background in science, major in electricity & electrical engineering is preferred;
• Three years or above relevant working experience, have a background in the renewable energy industry is preferred;
• Serious attitude, sense of responsibility, strong pressure resistance;
• Have strong communication skills and teamwork spirit, and have good customer service awareness.

Technical Engineer • Rimini, Emilia-Romagna, Italia