Workforce & Organization Transformation - Senior Consultant & Manager

Overview

Workforce & Organization Transformation – Senior Consultant & Manager at Mercer. We are looking for two candidates to join our Workforce & Organization Transformation Practice in Mercer, for either Milan or Rome offices.

Our Transformation Practice supports our clients' People Strategy with a focus on HR organization, processes, skills, technology and analytics. As a Senior Consultant, you will work closely with clients to develop and implement strategies that drive organizational effectiveness, enhance employee engagement, and optimize workforce performance.

Responsibilities

• Collaborate with clients and conduct comprehensive assessments of current workforce and organizational structures, processes, and practices.
• Analyze data to identify gaps and opportunities for improvement; develop expertise in the transformation area: organization design, process re-engineering, analytics and technology trends.
• Design and implement tailored solutions that align with clients' strategic goals and address workforce and organizational needs.
• Contribute to large, complex client projects and execute project delivery in line with the project manager's direction.
• Facilitate client meetings (workshops, focus groups, and other sessions) and act as a trusted advisor to clients (in person or remote).
• Learn and apply Mercer standard tools and methodologies and collaborate with other Mercer practices in the HR consulting space.
• Develop and deliver high-quality presentations, reports, and other deliverables to communicate findings, recommendations, and progress to clients.
• Stay up-to-date with industry trends, emerging technologies, and best practices in workforce and organization transformation, sharing knowledge with clients and colleagues.

Requirements

• Master’s degree in Economics / Organization / Management Engineering.
• At least 3 years of professional experience for Senior Consultant and 5 years for Manager in consulting with a focus on workforce and organization transformation, organizational development, or related field.
• Strong organizational and communication skills to support design, implementation and coordination of development projects.
• Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Excellent use of Microsoft Office (PowerPoint, Excel, Power BI) and knowledge of statistical tools.
• Italian and English proficiency.

Why join our team

• Deliver innovative solutions for major organizations and contribute to meaningful projects that shape the future of work.
• Opportunity to work with talented professionals in professional services.
• Professional growth path that expands technical skills and understanding of business and HR.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their objectives and enhance health and retirement outcomes. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit mercer.com or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment and to attracting and retaining the best people while embracing diversity of age, background, disability, ethnicity, gender identity or expression, family duties, nationality, parental status, and other characteristics protected by law. We support hybrid work; colleagues are expected to be in their local office or with clients at least three days per week, with anchor days as applicable.