Field Support Representative : Bologna - L'Aquila

Field Support Representative : Bologna - L'Aquila

Join to apply for the Field Support Representative : Bologna - L'Aquila role at IDEXX

We build some of the most innovative products in the veterinary diagnostic industry, each of which helps keep our pets happy and healthy. The veterinarians that use these tools rely on Field Support Representatives (FSR) to teach them how to leverage the full utilization potential through technical and educational activities. We are looking for an FSR in Italy, preferably near to Bologna, or Ancona.

In This Role

You can expect to have a dynamic and exciting career with IDEXX that utilizes your veterinary practice experience and technical skills, allows you to travel, meet new people, expand your knowledge and skill set, all while positively impacting the lives of pets and their owners. Our day to day consists of meeting new people and building relationships with our customers. Being able to build relationships and work as a positive team player is a must! You’ll be challenged every day as you work alongside the best team in the industry. The FSR role continues to evolve to best support our customers’ needs, so you can expect continued growth within your position through comprehensive training programs.

What You Will Need To Succeed

• You need to like travel and building strong relationships with our customers.
• You speak fluent business English & Native Italian.
• To be successful in this role, several years veterinary clinic experience with a training background and/or strong presentation skills is an advantage.
• Since you will be installing instruments some level of technical savviness will be required.
• You need to be able to build strong customer and peer partnerships to all personalities that allow you to gain confidence and trust from others easily.
• Essential to success are the ability to plan and prioritize work, comply with the commercial KPI’s, create, and share your planning with other sales roles in the organization and make quality, timely decisions.
• You can effectively communicate and collaborate with customers, management, and peers.
• It is imperative that you have effective listening skills that are utilized to discover customer needs to adapt your approach and demeanor to different situations.
• You must be comfortable learning and using technology such as computers, tablets and Smartphones. Computer networking experience is a plus!

Key Traits for Success

• Enthusiastic Attitude
• Persistence
• Ethical
• Self-Awareness
• Authenticity
• Emotional Intelligence
• Relationship Oriented
• Self-Motivated
• Drive and energy to achieve targets
• Planning and organizational skills

Shift Info/travelling

• Weekend hours and weekday overtime may be required.
• Overnight travel may be required.
• Requires up to 90% travel, primarily car travel.
• Valid Driver’s License required.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Biotechnology Research, IT Services and IT Consulting, and Veterinary Services

Why IDEXX

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.