Key Account Manager

The company is a Japanese company with more than 200 years of history. It has two divisions: Food for human consumption and pet food. In Japan, they have established themselves as a leader in the pet food industry, becoming the No.1 brand of pet food in Japan and expanding internationally to serve pets and their owners worldwide.

Objective / Purpose :

The main objective of this position is to maintain and build long-term relationships with stores in the region and ensure quality consistency across each location.

Coordinate marketing activities, research, and brand and intellectual property management. This position is responsible for facilitating strategic goals through :

• Planning and implementing brand and communication strategies.
• Overseeing the implementation of all communication and brand materials.
• Supervising the team and evaluating performance.
• Delivering hands-on support in brand and communication areas as needed.

Principal Roles and Responsibilities :

• Retail sales reporting and analysis.
• Consumer and market research project execution and analysis.
• Review sales forecasts.
• Coordinate meetings and sample arrangements.
• Participate in pet food industry expositions.
• Prepare long-term brand plans and marketing presentations.
• Develop and execute marketing plans with headquarters.
• Maintain accurate books and submit sales reports regularly.
• Evaluate market and consumer trends.
• Enhance customer service standards.
• Provide staff training and development.
• Communicate regularly with clients.
• Ensure quality consistency across the region.
• Maximize sales and profitability.
• Set and meet sales targets for individual locations.

Ideal candidate profile:

• Strong work ethic, high energy, interpersonal skills, motivation, and enthusiasm.
• Excellent communication skills and strong commitment.
• At least 3+ years of experience in the pet food industry.
• Experience in FMCG (Fast-Moving Consumer Goods).
• Willing to travel up to 75% of the time.
• Experience dealing with distributors.
• Ability to work independently.
• Bachelor’s degree required; a business degree is a plus.
• Maintain a clean work environment at all times.
• Intermediate English skills in writing and speaking.