Servo Motor Product Support & Application Engineer

Overview

At Nidec Drives our values and behaviours are the foundation for creating a great culture to support business success.

We are looking for exceptional people who turn ambitions into actions, and we believe everyone has the potential to succeed.

Achieve your dreams with Nidec Drives – apply today!

Nidec will offer a host of opportunities for growth, varied career paths, exciting challenges, and a culture of inclusion that celebrates diversity. In addition, we will offer you a benefits package that aims to meet your individual needs.

Here’s some of what we offer: 25 days Annual Leave, increasing with service (Plus, Public Holidays). Progression & Development opportunities. The opportunity to work from home one day per week. Holiday sell back program. Pension Scheme, 5% matched. Additional day off for your birthday once you have been with us for 1 year. EV and cycle-to-work schemes. Voucher programs with a wide offer of discounts. Life Insurance. A funded volunteer day per year, encouraging you to support the communities and charities that matter to you. Employee assistance program.

Role Summary

We have an exciting opportunity for an individual to join Nidec Drives as a Servo Motor Product Support & Application Engineer.

Role Description

The Servo Motor Product Support & Application Engineer owns both the strategic and hands-on aspects of our Control Techniques Dynamics portfolio, ensuring every commercial opportunity is backed by commercial, technical, and customer-facing support for our Control Techniques Dynamics portfolio.

The Servo Motor Product Support & Application Engineer will be supporting Segment and regional drive centres on commercial products and support management. This role will be crucial to provide day-to-day support for commercial activities necessary to the segments and regional drive centers to ensure greater customer acquisition, retention, and experience. This role is pivotal to bridge product management, engineering, and regional drive centres to deliver exceptional application expertise, resolve commercial and technical challenges, and drive product adoption.

Key Responsibilities

• Commercial Product, Support Management
• Quotation & Proposal Management
• Segment / Regional Support
• Bid Coordination
• Margin & Profitability Analysis
• Order Management & Fulfilment
• Forecasting & Pipeline Support
• Product and Application Engineering & Technical Support
• Commercial Enablement & Training
• Product Lifecycle & Feedback Integration
• Cross-Functional Collaboration
• Performance Monitoring & Continuous Improvement
• Customer Advocacy & Relationship Building

Travel Requirements

A minimum of 25% travel with the potential to increase when required by the business. Travel will likely include overnight stays and attending meetings out of hours.

Qualifications & Experience

• Degree / Bachelor / Master in a technical discipline and/or a technical field or an equivalent within the field of automation.
• Proven experience in Servo Motor Product Management
• Proven track record in business development in Servo Motors / Gear and Motion Control Product, application and market knowledge within automation.
• Strong interpersonal skills with the ability to build productive relationships at all levels.
• Strong technical aptitude & financial acumen
• Strong leadership capabilities, managing cross-functional teams and complex projects

Employees must be able to

• Understand emergency instruction
• Read safety signage and hazard warnings
• Communicate effectively in specific situations (e.g. fire evacuation)

About Nidec Drives

What we do? We take care of the world’s motion. We provide AC, DC, and Servo drive solutions for everything from heavy industry to theatre production, end-to-end production lines, and everything in between. Our precision-engineered drives are designed to optimise performance and productivity, creating essential motion for a more efficient future. As part of Nidec, the world’s largest electric motor company, we make the world spin smarter and faster. As a global business, operating for over 50 years, we have grown into a thriving business, now operating in over 30 countries. We pride ourselves on our people and we look for those who are continuously striving for excellence with the ambition to achieve success.