IT Support Specialist

Location: Campoverde di Aprilia, Italy

Type: Full Time

Hours: 8 hours per day

Skills Description

BCIC Swiss GmBH | Best Connect International Company is looking for a full-time on-site IT Support Specialist in Italy.

Responsibilities

• Provide first and second level contact and problem resolution for customer issues.
• Collaborate with third-party vendors to resolve complex AV issues as needed.
• Communicate promptly on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows XP, 7, 8.1, 10, and Microsoft Office 2010; support Cisco Jabber and basic Mac OS support for Apple PC users.
• Install, upgrade, support, and troubleshoot printers and hardware.
• Perform preventative maintenance on computers, laptops, and printers.
• Perform repairs on desktops, laptops, printers, and peripherals.
• Use diagnostic tools to troubleshoot network and hardware/software issues.
• Have a broad understanding of IT, including networks, servers, AV, smart devices, and telecoms.
• This role requires flexibility and teamwork in a project-based environment. Additional duties may be assigned.

Requirements

• Valid work permit.
• Extensive IT and computer knowledge.
• Several years of relevant experience preferred.
• Minimum B2 level proficiency in Italian.

If you meet these requirements, please send your CV in English, mentioning the position in the subject line, along with a WhatsApp number, as soon as possible.

Apply here: Salary negotiable.

Apply Now!

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