Account Manager

About the role

Direct message the job poster from Sparq.

Role: Account Manager | HR & Data Solutions

Reporting to: Commercial Director

Seniority: 7–10 years of experience

Role and Mission

Support the Commercial Director in driving growth across three solutions: Talent as a Service (TaaS), Head Hunting, and HR Advisory & Data. Build a scalable, sustainable model combining strong relationships, innovation, and advisory excellence — acting as a trusted partner to align HR and business strategies.

Client Growth & Engagement

• Grow and manage a portfolio of corporate and upper‑mid‑market clients, engaging HR and business leaders.
• Strengthen long‑term relationships and identify new opportunities for expansion.
• Represent Sparq as a trusted advisor in client meetings, events, and roundtables.
• Deliver targeted client engagement initiatives to reinforce Sparq’s thought leadership.

Customer Success & Delivery

• Ensure excellent client experience by coordinating delivery teams, setting clear SLAs, and managing projects.
• Handle complex operational issues across finance, legal, and procurement, ensuring compliance and efficiency.
• Partner with the Commercial Director on commercial strategy, pricing, priorities, and sales targets.
• Work on budgeting/forecasting/profitability analysis, ensuring sustainable margins at project and portfolio level.
• Maintain accurate CRM data, support forecasting, and contribute to sales and growth planning.
• Leverage analytics and AI‑driven insights to monitor performance, predict trends, and optimise commercial decisions.

Business Development

• Drive business development initiatives, including market expansion, cross‑selling, and acquisition of new clients.
• Understand client needs and translate them into tailored proposals and integrated solutions, leveraging Sparq’s full suite of services.

About you

• At least 8‑10 years of experience in B2B sales or account management (HR consulting, management consulting, SaaS, or data‑driven solutions preferred).
• Proven track record of building relationships with senior executives in large or highly strategic accounts.
• Strong consultative selling skills, able to engage with senior decision‑makers (HR Directors, BU Directors, CEOs).
• Excellent relationship‑building abilities and a partnership‑oriented mindset.
• Familiarity with solution‑based sales and customer success management methodologies.
• Entrepreneurial mindset, autonomy, and collaborative attitude.
• Fluency in English is a must; other languages would be a plus.

What we offer

• Participate in an entrepreneurial project, playing a key role within a fast‑growing organization.
• Contribute to building a new business line and driving the development of an innovative brand.
• Competitive compensation package and performance‑based bonuses.
• Potential stock option plan.
• Benefit from personalised, tailor‑made training opportunities.
• Flexible working hours with an extended lunch break for those attending the gym.
• Annual company events (Summer and Christmas Party) and social activities (happy hours, team‑building events).

Selection Journey: Step‑by‑Step Process

• HR Interview – A conversation to get to know you and discuss your background.
• Interview with Commercial Director.
• Role Play – Deep dive into your expertise and practical scenario exercises.
• Final Interview with the CEO – Strategic discussion and cultural fit evaluation.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Consulting