Credit Collection Manager
BFF Bank S.p.A. is a banking institution that has been present on the market for about 40 years, listed on the Italian Stock Exchange, and undergoing continuous growth and expansion. It is the largest specialized finance operator in Italy and the European leader in the management and disposal of non-performing trade receivables owed by Public Administrations. The Group is also the market leader in Italy for securities services and banking payment services.
To strengthen our internal team for our French branch, we are looking for a :
Credit Collection Manager - French Market
Responsibilities
- Manage credit activities and handle relationships with debtors- french market, including negotiating payment plans.
- Perform payment reminders.
- Detect and resolve disputes preventing payments.
- Organize frequent meetings with debtors and maintain constant contact.
- Monitor and verify debtor account balances.
- Track exposure volumes.
- Carry out necessary checks to ensure proper risk monitoring and propose potential actions.
- Support the collection of supporting documents and manage all data in the internal system.
- Collaborate with the internal legal unit for initiating and managing legal actions.
- Manage the relationship with clients regarding portfolio due diligence and internal system processes for potential transactions.
- Request and verify supporting documents.
- Clarify disputes raised by debtors regarding receivables.
- Conduct the reimbursement recovery and retrocession process.
- Monitor exposure.
- Provide credit management services.
- Report regularly to headquarters on local activities and credit management statistics.
- Collaborate with all Group units, including IT, and actively participate in internal projects.
Requirements
Experience in managing relationships with public or private counterparties for debt recovery and negotiation of agreements
Proactive mindset with a focus on achieving KPIs (priority oriented).
Good interpersonal and communication skills.
Flexible approach to problems and strong aptitude for teamwork.
Degree in Business Administration or equivalent.
Minimum of 4 / 5 years of experience in a similar role
People Management
60% Italy based - 40% French based - willing to travel
Skills
Proactive mindset with a focus on achieving KPIs (priority oriented).
Good interpersonal and communication skills.
Ability to negotiate with debtors / public sectors.
Flexible approach to problems and strong teamwork skills.
Organizational skills
Language Skills
English C1 level, French : Native / C2 Level; Italian : Nice to have
What BFF Bank Group Offers
- A stimulating and enriching working environment with strong growth potential and a strong learning culture.
- Permanent employment contract.
- National collective agreement for the credit sector.
- Hybrid working opportunities.
- Meal vouchers provided, both in the office and when working remotely.
- Reward system.
Workplace
Milan, Italy - first period of on-boarding later based in Paris, France
Personal data is processed by BFF Bank S.p.A., as Data Controller, for the purpose of managing your application through authorized data processors. For further information on the processing of your personal data, you can consult the information pursuant to art. 13 of Regulation (EU) 2016 / 679, available on the Data Controller's website : https : / / it.bff.com / it / Informativa-Trattamenti.
At BFF Bank spa, we ensure that every individual has access to equal opportunities and fair treatment. Therefore, everyone has the opportunity to be evaluated based on their value, abilities, and merits, regardless of their ethnicity, age, gender, disability, or other characteristics (such as marital and / or parental status) that could be a discriminating factor. This approach enables the Bank, at the Group level, to welcome and nurture the best talents, to be hired based on objective, non-discriminatory, and naturally meritocratic criteria.