DODO Client Advisor ( Scalo Milano -FT 40H)

Overview

DODO Client Advisor (Scalo Milano -FT 40H) – DoDo Jewels, Milan. Fixed term, full time, 40 hours per week.

Responsibilities

Brand Advocate

• Demonstrate passion as a DoDo brand ambassador during every selling ceremony.
• Learn and master the brand and product knowledge.
• Maintain products in an efficient, clean, secure and organized manner front and back of house.

Business Achiever

• Give your best in teamwork and participate in all activities that contribute to the boutique's overall goals.
• Achieve individual and team sales goals, working with KPIs and business applications.
• Participate in maintaining a positive work environment.
• Stay up‑to‑date with fashion trends and competitor activity.
• Follow company grooming and policy standards.

Clienteller

• Maintain and develop long‑term relationships with customers through personalized approaches.
• Use CRM KPIs to strengthen and develop clientelling activity.
• Support customers in purchasing DODO products and enhance product knowledge.
• Welcome every customer and provide the best experience, mastering brand heritage.

Qualifications

• Passion for the DODO Brand.
• Proven experience in Luxury Fashion or Jewellery Retail.
• Strong clientelling skills.
• Curiosity, empathy, agility, commercial mindset.
• Ability to work with diverse client base.
• Excellent interpersonal and teamwork skills.
• Flexibility and problem solving.
• Availability to work on rotations.
• Product sensitivity and strong market & fashion trends knowledge.
• Open to feedback, clear communication with team and managers.
• Ability to multitask and handle busy periods.
• Fluent Italian and English; additional languages are a plus.

Why work with us?

This is a fantastic opportunity to join a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development and internal mobility are core principles at DODO.

Job Details

• Job Type: Fixed Term
• Start Date: 2025-12-22
• Schedule: Full time, 40 hours per week
• Organization: DODO RETAIL ITALIA S.R.L.
• Seniority level: Not Applicable
• Employment type: Full‑time
• Job function: Consulting, Information Technology, and Sales
• Industries: Retail Luxury Goods and Jewelry