RRD Business Support - categoria protetta L.68/99

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With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a global pharmaceutical company, listed on the Italian stock exchange, with over 4,500 employees and turnover of over Euro 2bn.

We are a group of like-minded, passionate individuals who go to extraordinary lengths for our patients, customers, partners, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries.

At Recordati, our mantra is simple. We’ve always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege. Whether that is for common diseases or the rarest – we want to give people the opportunity to be the best version of themselves.

This drive will never stop. Together, we will always be reimagining tomorrow – with new ideas, new technologies and new innovations to fight diseases.

Recordati. Unlocking the full potential of life.

Job Purpose

Within Recordati Rare Diaseases, reporting directly to the General Manager Itlay&Greece, the Business Support plays a key cross‑functional role in ensuring smooth and efficient operations across the organization. Acting as a liaison between internal departments (including Medical, Marketing, Sales, Finance, HR, IT, and Facilities) and external partners, the role provides essential administrative, logistical, and operational support to drive business continuity and organisational effectiveness.

Key Responsibilities

• Administrative management of purchase requests, from creation to goods receipt and invoice validation, using SAP S/4HANA, including order reporting.
• Coordination of the issuance of regional access badges for the Field Force (KAMs).
• Ensuring onboarding and equipment availability for new commuters.
• Assignment and management of IT equipment and corporate SIM cards, in collaboration with the IT team, for both office‑based and field personnel.
• Liaison with Fleet Support for the operational management of the company car fleet (assignments, fines, issues).
• Monitoring of the payroll process in collaboration with the HR department, ensuring consistency and timeliness of compensation data, and acting as the operational point of contact with the external payroll provider for the transmission of monthly variables, payslip verification and resolution of discrepancies.
• Review and verification of employee expense reports.
• Management of employee supplementary insurance plans.
• Organisation and tracking of mandatory health and safety training.
• Management of payment mandates to regulatory authorities (AIFA, Ministry of Health), including donations and other contributions, through the POL portal.
• Monitoring and handling of the corporate certified e‑mail (PEC) inbox for official communications (e.g. INPS, Revenue Agency, public tenders, fines).
• Management of facility‑related activities at the Via Roncaglia office (access badges, parking, authorisations).
• Operational support in organising cycle meetings, in collaboration with procurement and external agencies.
• Active contribution to ad hoc projects, both at local and global level.
• Operational and organisational support to the General Manager of Recordati Rare Diseases (e.g. digital signatures).

Required Education

Degree will be considered as plus.

Required Skills And Experience

• 3/5 years’ minimum relevant experience in similar roles.
• Experience within the pharmaceutical, medical device or healthcare sectors or heavily regulated environments will be considered as a plus.

Technical Competencies

• Proficient in the use of SAP4HANA.
• Competent in the use of Microsoft Office tools.

Required Behaviours And Competencies

• Excellent verbal and written communication skills.
• Able to prioritise work.
• Able to work independently and with initiative.
• Organised with great attention to detail and high level of accuracy.
• Able to adapt and succeed in a changing environment.
• Collaborative approach with a can do attitude.
• Able to multitask and meet tight deadlines.
• Self‑starter & Solution driven.

Required Languages

Italian: Native or Fluent, English: Proficient.

At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential.

We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.

If you are looking to join a company where you can try new things, speak openly, and be bold, we invite you to apply today.

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