Relationship Manager

Freedom24 is the investment platform of the international financial company Freedom Holding Corp. (NASDAQ: FRHC), serving over 400,000 clients worldwide in the investment brokerage sector. Clients have access to more than one million investment products – from bonds and stocks to funds and options.

We are growing dynamically and continuously expanding our presence across Europe – with a current focus on the Italian market. To strengthen our team in Milan, we are looking for a dedicated Relationship Manager who will help us build long-term client relationships and actively contribute to our business development in the region.

Responsibilities:

• Act as a primary contact for Italian-speaking clients: support onboarding, answer product and platform questions, and resolve inquiries;
• Present our investment platform and services to new clients during introduction calls;
• Build strong, long-term relationships with clients and ensure their satisfaction;
• Identify client needs and offer appropriate investment-related guidance;
• Stay informed about financial markets and communicate relevant updates to clients;
• Maintain accurate client records and assist with operational tasks;
• Collaborate with internal teams (support, sales, product, compliance) to deliver smooth service;
• Collect and share client feedback to improve service and processes.

Requirements:

• Fluent Italian to communicate with local clients;
• Fluent English for internal communication;
• 2+ years of experience in a financial services or brokerage company, ideally in a B2C client-facing role;
• Proven experience in sales or relationship management;
• Strong communication and negotiation skills;
• Genuine interest in financial markets (e.g., follows financial news, invests personally);
• Excellent communication and interpersonal skills.

We offer:

• A key role in an ambitious and fast-growing international company;
• Competitive salary with performance-based bonuses;
• Partial reimbursement of private health insurance;
• Dynamic work environment with exposure to global financial markets;
• Professional and personal development alongside experienced financial professionals.