Front Desk Representative

Front Desk Representative

Seronda Network – New Orleans, LA

Salary: $34,000 - $55,000

Job Type: Full-Time

Seronda Network is a consulting firm focused on operational efficiency. The Front Desk Representative provides exceptional customer service, manages the reception area, and is the first impression of the organization.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Answer phone calls, direct inquiries, and respond to customer requests efficiently.
• Manage appointment schedules and room bookings for guests and staff.
• Maintain the cleanliness and organization of the front desk and lobby area.
• Assist with check-in and check-out procedures for guests.
• Handle cash transactions and maintain accurate records of payments.

Skills Required

• High school diploma or equivalent; additional certification in hospitality is a plus.
• Proven experience as a front desk representative or similar role in a hospitality setting.
• Strong verbal and written communication skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Proficient in Microsoft Office Suite and experience with booking software.
• Excellent organizational skills and attention to detail.

Benefits

• Competitive salary range of $34,000 to $55,000.
• Health, dental, and vision insurance.
• Paid time off, including holidays and vacation days.
• Opportunities for career growth and professional development.
• Positive and supportive team environment.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment.