Fedeli – Senior Client Advisor – Flagship Rome

Overview

Since the foundation in 1934, Fedeli has embodied the essence of Italian craftsmanship and silent luxury. As a heritage Made in Italy cashmere knitwear brand, Fedeli merges refined manufacturing with the finest quality yarns. Today the expertise has extended to swimwear, outerwear, accessories and seasonal essentials, offering a total look collection both for men and women. In 2023 Prada and Zegna joined forces and invested in Fedeli; an agreement with the aim to expand horizons and continue to develop "Italian Excellence" together.

In Fedeli diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Fedeli is looking for a passionate Client Advisor to join our new flagship boutique in Via Borgognona, Rome, for a fixed-term position.

This is a unique opportunity to represent a brand renowned for its timeless elegance, refined craftsmanship, and quietly expanding global presence.

As a Client Advisor, you will embody the Fedeli values—offering an exceptional, bespoke experience to every client. You will play a key role in the boutique’s daily operations, cultivate lasting relationships through thoughtful clienteling, and actively contribute to the store’s overall performance.

Responsibilities

• Deliver an exceptional and tailored service to each client, ensuring a memorable in-store experience that reflects Fedeli’s philosophy
• Build and maintain strong client relationships through consistent follow-up and CRM engagement
• Support daily operations, including stock management, merchandising, and upkeep of store standards
• Contribute to the achievement of sales targets through a strong understanding of product, storytelling, and customer needs
• Uphold the brand\'s values of sustainability, inclusion, and refined Italian style in every interaction

Qualifications / Profile

• 2-3 years of experience in premium or luxury retail, ideally in both menswear and womenswear.
• Strong attitude for clienteling, CRM, and delivering a personalized shopping experience.
• Passion for quality, design, and long-lasting fashion.
• Excellent communication skills, with a customer-focused and team-oriented mindset.
• Enthusiastic, proactive, and eager to contribute to a growing and evolving brand environment

Employment details

• Seniority level : Associate
• Employment type : Temporary
• Job function : Consulting and Sales
• Industries : Retail Luxury Goods and Jewelry