Area Manager, Outbound, Night Shift, Fulfillment Center

We are looking for a dynamic, results-oriented Area Manager to lead Outbound operations (collection, packaging, and shipping) in our distribution center. This role directly manages 50-100 associates and requires a balance between strategic thinking, operational execution, and people leadership.

This position will operate in a distribution center environment with exposure to varying temperatures depending on the season and location. Must be available to accommodate flexible layover needs, including night shifts and weekend rotations.

Key Responsibilities

• Lead, develop, and manage a team of 50-100 associates across multiple shifts
• Drive operational excellence through the management of KPIs, including productivity, quality, and safety metrics
• Implement and maintain standardized work processes to ensure consistent performance
• Conduct daily shift meetings and communicate business updates to the team
• Manage workforce planning and staffing to meet business demands
• Lead problem solving initiatives using Lean/Six Sigma methodologies
• Ensure compliance with safety protocols and workplace standards
• Train and develop first-level associates and supervisors
• Collaborate with support teams (HR, Safety, Training) to drive continuous improvement
• Manage performance through data analysis and actionable insights

A Day in the Life

• Labor monitoring and management
• Monitor Idle Time (TOT)
• Track productivity rates
• Manage break times
• Address frequency/attendance issues

• Monitoring of adherence to processes
• Quality audits
• Safety hikes
• 5S compliance checks

• Performance management
• Real-time coaching
• On-site training
• Documentation of performance issues

• Problem solving
• Address equipment issues
• Resolve process bottlenecks
• Manage inventory discrepancies

Basic Qualifications

• Bachelor's degree or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
• Speak, write, and read fluently in English
• Employee and performance management experience

Preferred Qualifications

• Knowledge of Kaizen and Lean methodology techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.