Global Learning Specialist

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KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics.

Your role at KIKO MILANO

We are looking for a Global Learning Specialist to join KIKO MILANO’s Global HR Team, reporting to the Global Learning & Development Senior Manager.

Such talent will focus on supporting Learning & Development activities and processes.

Duties & responsibilities

• Support the design, continuous enhancement, and global rollout of our Learning & Development strategy
• Co‑design high‑impact, blended learning experiences (in‑person, virtual, e‑learning, digital content)
• Facilitate face‑to‑face and virtual training sessions on soft skills & managerial skills
• Contribute to the ongoing improvement of our e‑learning ecosystem, ensuring content relevance, platform usability, and alignment with L&D KPIs
• Use data and learning analytics to monitor training effectiveness, assess ROI, and drive evidence‑based improvements
• Embrace innovative learning technologies and trends (e.g., AI, microlearning, mobile learning, social learning) to future‑proof our learning offer
• Manage and maintain our e‑learning platform (LMS): content upload, performance reporting, learning initiatives
• Partner with HR and local Training Leads across Markets to cascade the global L&D strategy and continuously assess learning needs
• Collaborate with the Retail Training team for the continuous development of our KIKO Learning architecture
• Organize and coordinate training initiatives, including vendor management, logistics, and communications

Required qualifications

• Minimum 3 years of experience in learning (preferably in the HQ of a multinational company)
• Degree/Master in education, psychology, social, communication, human or economics studies fields
• Human Resources specialization is a plus
• Proficiency in Microsoft Office (especially PowerPoint, Excel, Teams)
• Experience with graphic design, video editing tools, or e‑learning content creation tools is a plus

Desired preferences

• Ability to learn on the job
• Excellent communication and soft skills with experience of building relationships across an organization
• Solution-oriented mindset with the ability to work accurately at pace
• Highly collaborative style & willingness and ability to work in teams
• Openness to a culture of continuous feedback
• Creative mindset and passion for innovation in learning activities

Seniority level

Associate

Employment type

Full-time

Job function

Human Resources

Industry

Personal Care Product Manufacturing