Front Desk Guest Experience Agent — Global Growth Path

A leading hospitality company seeks a Front Office Agent for its Gran Melià Palazzo Cordusio location in Milan, Italy. The role is focused on enhancing guest experiences through personalized service and efficient front desk operations. Candidates should have a university degree in tourism or hospitality and at least one year of customer service experience. Advanced English is required, and a third language is advantageous. This full-time position comes with a fixed-term contract and includes responsibilities such as managing guest profiles and ensuring smooth check-in processes.