Director of Operations

Lunu Pay is a leading provider of cryptocurrency payment solutions, enabling businesses to seamlessly integrate digital assets into their infrastructure. We bridge the gap between traditional finance and the crypto economy, serving merchants and financial institutions worldwide.

Role Overview

We are looking for a dynamic and hands-on Operations Director Italy / Country Director Italy to lead our Italian branch. In this dual role, you will be responsible for managing all company processes, leading the team, ensuring operational excellence, and driving Lunu Pay's development and growth in the Italian market.

Key Responsibilities

• Lead all branch operations, ensuring 24/7 reliability of payment infrastructure.
• Manage and develop operational, accounting, and financial teams.
• Oversee licensing processes and ensure compliance with PSD2, AML/KYC, MiCA, and other regulations.
• Manage operational risk, including fraud prevention and cybersecurity.
• Negotiate and manage strategic agreements with banks, payment systems, and technology partners.
• Oversee accounting, financial reporting, and budgeting in coordination with HQ.
• Optimize transaction speed, cost, and success rates.
• Execute growth strategy in Italy and report directly to global leadership.

Requirements

• 3+ years of experience in fintech, payments, banking, or financial services.
• The primary criterion is a proven track record in operational management and leading team collaborations.
• Hands-on experience managing a regulated financial institution or branch is preferred.
• Strong knowledge of payment processing, crypto payments, and multi-currency operations.
• Proven experience working with regulators and leading teams.
• Fluency in Italian and English.

What We Offer

• A key leadership role in a rapidly growing international fintech company.
• Competitive executive compensation with performance-based bonuses.
• Opportunity to shape business strategy and expansion.
• Hybrid working model with flexibility and autonomy.

Apply Now

If you are a visionary leader with experience in financial services and a passion for innovation, join us at Lunu Pay to drive the future of crypto payments in Italy.