It Business Partner (Hr & Supply Chain)

RINA is currently recruiting for an IT Business Partner (HR & Supply Chain) to join its office in Genoa or Rome (Italy) within the Global IT Operations Division.

Mission In this role, you will ensure that IT services effectively align with the organization’s business needs. You will be responsible for managing and prioritizing service and project demands, ensuring alignment with budget and IT architecture, and maintaining compliance with GDPR and IT security standards. Collaboration with various departments to design, develop, and seamlessly implement IT solutions will be a cornerstone of your responsibilities, ensuring top‑point service delivery and unparalleled user satisfaction.

Key Accountabilities Demand Management

Collect, analyze, and prioritize service and project requests from business and stakeholders.

Ensure alignment between demand, budget, and IT application architecture.

Evaluate technical and economic feasibility of proposed solutions, managing conflicts and critical issues.

Impact Evaluation

Assess the impact of changes on applications, data, infrastructure, and end users.

Ensure compliance with GDPR regulations in collaboration with the Data Protection Officer (DPO).

Collaboration

Work with IT Cloud Infrastructure and IT Architecture teams to ensure application availability and performance.

Coordinate with IT Security to ensure new applications meet Security by Design requirements.

Engage with Procurement for tender operations when applicable.

Project Management

Manage the design, development, and implementation of IT solutions.

Define work plans, resources, timelines, and costs for projects, monitoring progress and resolving issues.

Collaborate with development and project teams to define technical specifications.

Communication & Documentation

Manage communication and collaboration among internal and external project stakeholders.

Draft technical documentation and progress reports.

Provide training, assistance, and maintenance support for solutions.

Maintenance & Support

Conduct preventive and corrective maintenance of IT applications.

Provide second and third‑level support for application issues, managing service requests beyond IT Service Support’s scope.

Ensure continuity of IT services by managing expectations, risks, and critical issues.

Update documentation and operating procedures related to applications.

Education Bachelor’s Degree in Engineering General or Computer Science Master’s Degree

Qualifications

3‑5 years of experience in IT project management, business analysis, or a similar role.

Experience in HR or compliance projects / applications is highly desirable.

Strong understanding of IT applications, infrastructure, and architecture.

Knowledge of GDPR and IT security standards.

Relevant certifications such as PMP, ITIL, or COBIT are advantageous.

GDPR certification is a plus.

Competencies

ADDRESS THE WAY – Have a big picture of different situations and reinterpret it in a perspective way

BUILD NETWORK – Forge trust relationships, across departments, and outside the organization

CLIENT INTIMACY – Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction

EARN TRUST – Take everyone's opinion into