Junior support assistant - Categoria Protetta (L68/99)

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The Junior CVC (customer value creation) Support Assistant (Part-Time) provides foundational support to the CVC team by assisting with data tracking, reporting, meeting documentation, and marketing-related tasks. The role helps ensure smooth daily operations and contributes to team alignment and execution quality.

Overview

The Junior CVC Support Assistant supports the CVC team with data tracking, reporting, meeting documentation, and marketing-related tasks to ensure smooth daily operations and contribute to team alignment and execution quality.

Responsibilities

• Collaborate in managing internal tools and dashboards;
• Conduct market and brand research;
• Monitor internal group activities through dashboards (e.g., mystery visits);
• Support the preparation of reports and presentations;
• Participate in meetings and draft minutes to ensure team transparency;
• Create visual mockups and materials for campaigns;
• Support follow-up and monitoring of the Lounge network;
• Perform other duties as assigned.

KPIs

Operational KPIs:

• Task completion Rate: Percentage of assigned tasks completed on time;
• Dashboard update frquency: regularity and consistency in updating monitoring tools;

Qualitative KPI:

• Report & documentation accuracy: quality and precision of reports and materials produced;
• Team collaboration & proactivity: ability to communicate effectively, take initiative and collaborate with colleagues;
• Quality of communication and cooperation with internal/external teams;
• Feedback from colleagues on teamwork and supportiveness;

Relates and cooperates mainly with

Background and Education

• Analitical skills and attention to detail are essential;
• Proficiency in English, both written and spoken, to support internal communication and documentation;
• Solid working knowledge of Microsoft PowerPoint and Excel, including data entry;
• Formal education in marketing, or related fields is a plus, but not strictly required;

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Analyst

Industries

• Software Development