Consulente Clienti (Milano) - 20h

Consulente Clienti (Milano) - 20h

PDPAOLA Jewelry is looking for a Customer Advisor to join our Milan store.

Current opening for 20 hours per week, temporarily covering a staff member on sick leave, within a growing international brand.

Responsabilità

• Provide a unique and personalized shopping experience, sharing our brand values.
• Offer premium and exceptional service, delivering a 360º brand experience.
• Maintain loyalty through phone or written contacts, encouraging repeat visits.
• Identify and analyze improvement points in the customer experience and give feedback to the Store Manager.
• Support Visual Merchandising to maintain a premium store environment.
• Help organize daily tasks, reorder products, and control inventory.
• Report purchase trends and customer demands to the Store Manager for communication to the product team.
• Participate in planning and support events in the store.
• Ensure achievement of individual goals.

Cosa ti offriamo

• Dynamic and young environment.
• Competitive compensation package.
• Career development in a growing company.
• Continuous training.
• Stable project.
• Company discounts.

Requisiti minimi

• At least 2 years of experience in retail, sales, fashion, beauty, accessories or luxury.
• Experience in jewelry is highly valued.
• Commercial orientation and customer management.
• Team player.
• Organized, proactive, decisive, with strong communication skills.
• Flexible and empathetic, detail-oriented, with sensitivity to product and brand.
• Passion for fashion.
• Availability 20 hours per week.
• High level of English is a plus.