Interim Operations Manager

Overview

Job ID: 3074110 | Amazon Commercial Services Pty Ltd. We’re seeking experienced Area Managers to join the team at our new Fulfillment Center (FC) in Moorebank. We’re looking for leaders who motivate, mentor, and coach a team, maintaining high standards of safety, quality, attendance, and performance. As an Area Manager, you will help ensure customer orders are delivered on time, to the right location.

You will be an inspiring leader in one of the following areas within Fulfillment Center operations: receive, stow, pick, pack or ship. You will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered quickly, accurately, and cost-effectively. You and peers will ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

Responsibilities

• Leading and developing a team of Amazon associates
• Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site
• Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
• Collaborating with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Partnering with the management team to establish and maintain quality control standards
• Reviewing work forecasts and determining requirements to meet the day’s objectives

Basic Qualifications

• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Working experience in Operations, Supply Chain/Logistics, or a related field
• Experience as a manager, involving sizable teams; natural at motivating others and building relationships
• Demonstrated problem-solving and analytical capabilities; experience with Dive Deep analyses on complex processes
• Excellent verbal and written communication skills

Preferred Qualifications

• Direct management experience for employees and their performance
• Experience with performance metrics and process improvement
• Flexibility to work weekends and/or shifts regularly
• Experience with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.