Multilingual Travel Care Specialist (Mandarin & English)

A travel agency is seeking a customer care professional with fluency in Mandarin and English. The ideal candidate will manage logistics and support tour leaders, ensuring high-quality outcomes and customer satisfaction. Responsibilities include pre-arrival checks, liaising with suppliers, and problem-solving during tours. The role requires flexibility and effective communication skills in a dynamic environment. Offering a diverse team atmosphere, this position promises a stimulating work experience.