Senior Automation Manager, Senior Automation Manager L5

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy to the moment their item is delivered – from desktop to doorstep. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operations is built on the way teams bond and the work ethic that enables our business to run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.

Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.

Purpose of the Job

We are looking for motivated, customer-focused people who want to join our team as a Senior Automation Engineer (SAE). The focus of the SAE role is to fault find, troubleshoot and improve controls solutions for automated material handling equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, scales, Human‑Machine Interface (HMI) systems, and control cabinets. The SAE will also provide training to the Engineering Technicians on device troubleshooting and preventive maintenance.

Responsibilities

• Be the site level Subject Matter Expert (SME) for all controls systems and sensors within the building. Work in a hands‑on manner to actively monitor, fault‑find and repair systems to provide a high level of equipment availability to internal customers.
• Train technicians in the basics of control systems fault‑finding to raise the level of knowledge within the site.
• Work within the NA Controls network to enhance the capability to monitor Material Handling Equipment (MHE) metrics and provide visualization and data to internal customers by means of troubleshooting and prioritizing.
• Actively participate in or own continuous improvement projects coordinated by the EU Controls network.
• Work with IT, NA Controls Engineering and Operations Engineering to ensure all systems are correctly documented and that accurate backup libraries are maintained.
• Work alongside global teams to support the installation and commission of new equipment.
• Support other sites in the NA network as required.
• Interpret both mechanical and electrical drawings and develop improvement strategies for code.

Basic Qualifications

• 4+ years PLC programming experience
• 2+ years PLC/SCADA integration experience
• 4+ years industrial controls and automation experience
• Relevant experience with PLC controlled automation and issue diagnosis in a continuous process or production environment
• Experience supporting a wide range of conveyors and sortation systems
• Experience in dealing with material handling, flow and capacity visualization and monitoring
• Experience with Microsoft Office, SolidWorks, Ignition, Visio and AutoCAD
• Electrical or mechanical engineering degree, or equivalent
• Ability to communicate (written & verbal) in English
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Travel up to 80 % of the time

Preferred Qualifications

• Electrical or mechanical training degree in computer science, mechanical engineering, electrical engineering or related fields
• Understanding of ISO 13849 & 62061
• Familiarity with CE Machinery Directive
• Experience in a multi‑site environment
• Project management experience
• Knowledge of Six Sigma, data analysis and process improvement techniques
• Experience with creating automated alarms, reports and KPI metrics for plant management
• Experience using relational databases (SQL experience)

The base salary for this position ranges from $105,000/year up to $136,500/year. Salary is based on a number of factors and may vary depending on job‑related knowledge, skills and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.