Hospitality & Customer Care - Onsite - Position 16

BE SICILIAMIA: Make Our Moments Your Moments

At SICILIAMIA, we and our customers are united by a positive, dedicated approach to life grounded in shared values and a common outlook. As an international start-up, we embrace a lifestyle of purpose, connection, and the pursuit of meaningful experiences.

Our choices are made with care and integrity, reflecting a commitment to doing things right. It's more than just a brand; it's a way of life that celebrates authenticity, thoughtful living, and a drive to explore and grow. In this journey, we and our community share the SICILIAMIA lifestyle rooted in values driven by experience.

Position Description

You will be based in our Ragusa office. We want energetic and passionate people with a burning desire to create and innovate, willing to experiment. We are seeking highly motivated professionals looking to gain internship experience in the hospitality and customer care sector. Your daily tasks will include understanding customer expectations, ensuring smooth communication and inquiries, setting up our hospitality and event management software tools, and assisting with travel agency acquisition.

This internship takes place in Sicily from August to September 2025 for 3 to 9 months.

Requirements

Skills:

• Excellent communication skills (written and verbal)
• A sense of customer relationship management
• Good organizational and prioritization skills
• Willingness to support ideas to improve efficiency
• Independent and team-oriented work attitude
• Analytical mindset and critical thinking
• Entrepreneurial problem-solving approach

Qualifications:

• Ability to create appealing social media content
• Basic experience in social media and marketing
• Interest and basic experience in hospitality
• Ability to think creatively and strategically

Responsibilities:

• Set up event management and hospitality tools (PMS)
• Assist with travel agency acquisition
• Conduct digital marketing research
• Manage online social media marketing
• Improve processes and implement structures
• Write blogs and articles
• Handle corporate and brand communication
• Respond to inquiries

What We Offer

• A combination of work placement and exploring Sicily's beauties
• Deep insights into startup environment and building a high-quality brand
• An international, English-speaking team
• Dynamic, friendly, and professional work environment
• Skill development with instant feedback
• Learning startup operations from the inside

Compensation

Participation in the Erasmus Internship Program.

Key Skills

Bidding, Business Solutions, ABAP, Business Operations, Business Sales, Corporate Marketing

Employment Type: Full Time

Experience: N/A

Vacancy: 1