DOL TAP Facilitator (Part-time) - Aviano, IT

DOL TAP Facilitator (Part-time) - Aviano, IT

Serco invites you to join a dedicated team assisting 200,000 transitioning service members begin a new civilian life chapter. The Department of Labor Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) worldwide.

Responsibilities

• Teach and/or instruct military personnel transitioning to civilian professional and vocational occupations.
• Guide transitioning service members in identifying goals and recognizing employment or education gaps.
• Provide service members (Active, Reserve, National Guard), family members, and veterans a comprehensive understanding of preparing for civilian employment, job searching, application processes, networking, technical training opportunities, and credentialing.
• Assist in preparing for civilian employment and participation in technical programs and schools.
• Conduct small and large group instruction on the job search process.
• Deliver standardized curriculum via in‑person or virtual classrooms.
• Complete administrative tasks in a timely manner, including travel expenses and classroom reports.

Additional Information

• Facilitator will be assigned to a hub location with designated satellite sites.
• Travel of >50 miles from assigned location will be reimbursed.
• 80 hours of paid comprehensive initial training provided within the first month.
• Part‑time schedules vary weekly; typically 2–3 consecutive days.

Qualifications

• Bachelor’s degree in a related field; or
• Associate’s degree + 4 years of specialized experience as a Workforce Solutions or HR Specialist; or
• Major certification + 6 years of specialized experience; or
• High School Diploma + 8 years of specialized experience.
• Experience demonstrating understanding of private and public sector employment processes.
• Knowledge of workplace, jobs, and entry requirements.
• Ability to provide standardized training to groups up to 50 participants.
• Familiarity with MS Windows and Office.
• Effective communication with Military clients and Government representatives.
• Comfortable instructing and speaking in front of a group; engage a diverse audience professionally.
• Willingness to work extended hours, including weekends and holidays.
• Excellent time‑management skills; work independently and follow directions.
• Ability to respond to emergent facilitation assignments.
• Meet country‑specific employment requirements such as ECOPS.
• Travel up to 10% of the time.

Benefits Highlights – Full‑time Employees (Part‑time tailored)

• Medical, dental, and vision insurance.
• Robust vacation and sick leave; flexible work arrangements where permitted.
• 401(k) plan with employer matching.
• Tuition reimbursement program.
• Life and disability coverage.
• Optional coverages: pet insurance, home and auto insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, and parental leave benefits.
• Employee Assistance Program with counseling.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Across North America, Serco’s 9,000+ employees impact more than 100 sites in Defense, Citizen Services, and Transportation. Serco serves every U.S. military branch, U.S. federal agencies, the Intelligence Community, Canadian government, state, provincial, local governments, and commercial clients. We invite you to discover your place in our world.

Pay Transparency

Total Rewards include competitive pay and performance‑based incentives. Eligible employees also access benefits promoting well‑being and work‑life balance.

EEO Statement

Serco is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Application Window

This position’s application window is limited to 60 days. Please submit applications exclusively through Serco’s career site. The role may close earlier if filled or if application volume exceeds expectations.