F&B Assistant Manager

Hyatt Centric Hyatt Centric Murano Venice IT - 34 - VeniceFood and BeverageEntry Level ManagerFull-timeReq ID : VEN000148Local

Summary

We are seeking a skilled Food & Beverage Assistant Manager to assist leading our food & beverage operations with a focus on organization, customer service and cost control. The ideal candidate has worked for an international hotel chain, has experience in assisting to manage a team of about 20 associates in more than 1 outlet and is knowledgeable with HACCP regulations.

Hyatt Centric Murano Venice has 3 Food & Beverage outlets, room service and banqueting facilities. The gourmet Ristorante Osteriva considered the best restaurant on Murano Island, the Laguna side must-go location Caffè Rivalonga and the Spritz & Fizz Cocktail Bar .

Responsibilities :

• Act as a face of the F&B Operations team towards the guests and lead the food & beverage team by example providing courteous customer service.
• Oversee staff scheduling, onboarding, training, and supervision of employees and apprentices.
• Handle guest requests and respond promptly to complaints
• Ensure compliance with all HACCP and safety regulations.
• Assist in budget planning for the food & beverage department and control a cost-efficient food & beverage structure
• Ensure effective collaboration with all relevant departments and participate in meetings and conference calls.

Qualifications

Qualifications & Skills :

• Professional experience in a similar role with several outlets or in a junior F&B Manager role in smaller operations
• Outlet Manager for prestige outlets can also be considered.
• Ability to work independently with a strong attention to quality
• Strengths include flexibility, commitment and driving change
• Open-minded, innovative, and able to contribute new ideas to daily operations
• Resilient and able to stay calm under pressure
• Hotel operates the full year but with seasonal differences, having worked in a seasonal environment is a plus
• English language skills, Good Italian skills are a plus but not mandatory