HOTEL & RESORT - Food & Beverage Manager

POSIZIONE : HOTEL & RESORT - Food & Beverage Manager

RETRIBUZIONE ANNUA LORDA :

SETTORE DI APPARTENENZA : Retail

DESCRIZIONE AZIENDA

On behalf of our esteemed international client leader in the Food & Beverage sector, we are looking for a Food & Beverage Manager that will be based in Milan.

Main Duties :

• Manage and monitor main KPI's of departments in all Food & Beverage areas.
• Achievement of department's business goals (sales and productivity).
• Identify customers' needs and respond proactively to all of their concerns.
• Preserve excellent levels of internal and external customer service.
• Lead F&B team by attracting, recruiting, training, and appraising talented personnel.
• Establish targets, KPI’s, schedules, policies, and procedures.
• Maintain relations with different stakeholders (HR, Marketing, Facility, Finance).
• Direct responsibility of a group of 100 / 150 coworkers in accordance with their first line of managers.

Key Experiences :

• University Degree or equivalent.
• 3 to 5 years minimum experience in a role of Food & Beverage Leader / Manager; preferably with experience in retail / luxury sector.
• Customer and service-oriented.
• Result focused.
• Good understanding of retail front-and back-office procedures.
• Experience in developing and implementing retail operational solutions, preferably in a retail or customer-oriented context.
• Excellent analytical and presentation skills.
• Ability to work with cross-functional teams at HQ / Markets levels.
• Travel flexibility.

Other Requirements :

• Combination of strategic, analytical, and pragmatic thinking.
• Entrepreneurial spirit and proactive.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and multi-task.
• Positive attitude and flexible / adaptable to change.

Languages :

• English (fluent).
• Other languages are an asset.

Please send your CV to with the subject "FOOD & BEVERAGE MANAGER MILANO".

J-18808-Ljbffr