Service & Spare Parts Specialist

Service & Spare Parts Specialist

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We are looking for a Service & Spare Parts Specialist to join our Downstream Team to ensure the correct management of after sales activities assisting the customer with spare parts supply and upgrades.

Responsibilities

• Lay out the Spare part technical specification and approves it after verification on the part of the Technical Department.
• Implement the operating budget for the order he is responsible for.
• Supervise the preparation of the order execution programme, requests all the resources necessary to implementing the project according to the times and quantities necessary and prepares orders.
• Define, together with the dedicated functions, the different modalities for resource procurement (in-house work / outsourcing; purchase, etc.).
• Determine the objectives in agreement with contractual conditions (costs, timing and quality), the scope of work and the corporate policy for managing the order.
• Cooperate with other functions for issue of Technical Specifications and solving technical aspects.
• Elaborate the Procurement Plan, defines, with the support of other functions (e.g. Material Management), the level of criticality of components, co-ordinates with the Procurement function for the solution of problems regarding the purchase of critical items.
• Keep the material requisition list updated (or verifies updating by the Material Management function) and co-ordinates expediting and logistics activities for the purposes of compliance with the Project Execution Plan.
• Maintain official contact with the Client with reference to managerial and contractual aspects, manages and negotiates any possible variant and/or change.
• Agree, with the Procurement function, the official Vendor List for the order.
• Issue the Purchase Requests for Supply and Tenders.
• If required participate in Procurement negotiations with the most significant suppliers for supplies/tenders.
• Suggest new components to the client in order to enhance the plant/product made.

Required profile

• Degree in Engineering/ technical background.
• A minimum of 3 years' experience in a similar role; knowledge of strip processing equipment or cold rolling and machinery is a plus.
• Understanding of commercial and logistic principle.
• Willingness to worldwide travel.
• Fluent in English, written and spoken is mandatory.
• CRM and/or ERP software knowledge.
• Good inter-personal skills in combination with a strong self-supporting/ independent character and a good understanding of dynamic and challenging environments.
• Open mind attitude and desire to take on new challenges complete the ideal profile.

Workplace

• Genova

Apply

Interested candidates in the position please apply by the Career section on Tenova website (www.tenova.com).

Job ID

• 00007566

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service and Engineering

Industries

• Mining