Italian Customer Service Representative - Relocate Abroad

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION.

THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece or Portugal.

Work Model: On-site

Required Languages: Italian English

About the Role

We are hiring an Italian-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

1. Provide high-quality customer service to Italian-speaking clients via phone, email and chat.
2. Assist customers with inquiries regarding products, orders, services, billing and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

1. Fluency in Italian and English.
2. Customer-focused with a positive empathetic and professional attitude.
3. Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

• Competitive monthly salary
• 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1