ASSISTENTE AMMIINISTRATIVO / AMMINISTRATIVA OPERATIVO

Role Summary - Administrative Assistant Operations

Provide general administrative support. Research and prepare a wide variety of information requests, drawing data from a variety of sources within and outside the department. Route or answer routine correspondence and maintain confidential department records and files.

Responsibilities & Requirements

• Administration – Produce, update, and provide support on documents, databases, and other departmental systems; use expertise to help improve processes.
• Office and Organizational Skills – Ability to be resourceful and proactive, utilizing strong organizational skills and time management.
• Correspondence – Prepare emails, reports, agendas, and meeting notes as needed.
• Data Collection and Reporting – Collect and organize data using pre-set tools, methods, and formats to generate standard reports.
• Document Preparation – Prepare required documents and tracking using a variety of applications such as Microsoft Office and other standard office software.
• Data Compliance – Works to understand data collection, processing, and protection rules and regulations to achieve compliance that matches organization objectives and applicable laws.
• Business Meetings/Events Arrangement - Schedule appointments, arrange meetings and conferences, and organize travel plans, as needed.
• Operational Compliance – Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure adherence to those standards.
• Sales – Customer offers & orders registration on SAP in collaboration with other internal entities.
• Management of Customer/Client portal (internal registration and docs uploading)
• Procurement - Support others by carrying out a range of procurement activities on SAP.
• Other duties as assigned / Support colleagues in daily activities.
• 2 years relevant experience in similar Company or GDO.

Preferred Experience / Skills

• Software: Good knowledge on SAP and Excel.
• Invoicing & data transmission, declaration of intent, VAT exemptions.
• Customer Service – Knowledge of customer service principles and practices.
• Customer Service – Ability to manage several Orders in parallel. Work to plan, organize, and prioritize activities to efficiently meet business objectives.
• Customer Service – Manage NCR & claim.
• Verbal Communication – Uses clear and effective verbal communication skills to express ideas and request actions.