Product Trainer

Your opportunity

The Production Trainer will be responsible for delivering high quality training solutions within own pre-defined area to both internal and external audiences using different delivery methods (e.g. classrooms, On The Job Training, coaching, virtual) at Sidel, at the customer site or via remote learning.

Your Mission

• Deliver product technical training sessions in line with the internal and external customer requirements.
• Monitor and ensure continuous improvement of the training sessions' quality.
• Support the design of Technical Training documentation accordingly to Customer and internal employees' training demand.
• Support the creation and design of training modules to support FSE (Field Service Engineers) Training Path.
• Support the creation and design of Competence Audits content and related questionnaires.
• Support with the configuration and update of machineries included in Training Lab (where applicable).
• Develop advanced knowledge in own product/technology area.
• Mentor junior trainers.
• Make travel arrangements in cooperation with the reference Training Assistant.
• Monitor trainer occupation rate KPIs.

Your Profile

• Master's Degree.
• Good understanding of learning solutions and market drivers, trends and innovations
• Technical subject matter expertise on Technical Training solution area
• Knowledge of training content design tools and softwares.
• Previous experience (average of 3-5 years) as a trainer.
• Fluency both in italian and english.
• Availability to travel.