Senior Maintenance Manager

Job ID: 2943208 | Amazon.com Services LLC
Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. We are seeking a dynamic, organized self‑starter to serve as Sr. Maintenance Manager (Sr. MM) and lead our site‑based maintenance team. The team is composed of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast‑paced, dynamic work environment.

Key Job Responsibilities

• Provide leadership, mentor and manage site‑based Maintenance Managers and Area Maintenance Managers in Amazon’s North American Fulfillment Network.
• Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.
• Develop and implement Reliability plans that support increasing the uptime of the facility.
• Drive maintenance best practices: innovate, document, improve work methods, standardize, provide a safe work environment, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and Amazon customer experience.
• Offer guidance to senior leadership on maintenance and equipment end‑of‑life issues using ROI and other analytical techniques.
• Provide oversight for budget development, execution and capital planning.
• Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.
• Provide monitoring, auditing and enforcement of maintenance execution, safe work practices and institute and audit training drills across the network.
• Leverage the entire maintenance team for the benefit of the North American network.
• Develop and manage budget and contract documents including RFPs, change order controls, purchase orders and invoicing.
• Provide Fulfillment Center General Managers with visibility over the conduct of maintenance in their fulfillment centers.
• Recruit, interview and hire bar‑raising talent for Maintenance Manager and Maintenance Area Manager roles.
• Help create a world‑class Maintenance organization.
• Be willing and able to relocate for the needs of Amazon.

Basic Qualifications

• BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years of experience in maintenance or 2+ years Amazon experience.
• Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.
• Experience leading change and maintenance teams in multiple site environments.
• 7+ years’ experience managing employees and their performance.

Preferred Qualifications

• Strong communication, teambuilding and influencing skills.
• Thrives in a fast‑paced, dynamic environment with high expectations.
• Thinks big; proficient data analyst and new processes developer/adapter.
• Self‑starter; strong evidence of driving goals with minimal day‑to‑day supervision.
• Experienced in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills.
• Strong knowledge and experience with major MHE integrators.
• Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labor productivity analysis (time studies, standardized work), safety/ergonomic/human factors.
• Strong working knowledge of MS Excel, AutoCAD, MS Project, and SQL.
• MBA or other Master’s degree and/or Six Sigma Black Belt certification a plus.
• Professional Engineering registration a plus.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit this site for more information.

Compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $130,900/year in the lowest geographic market to $216,500/year in the highest. Amazon is a total compensation company; equity, sign‑on payments and other forms of compensation may be included in addition to a full range of medical, financial and other benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.