Junior Cvc Support Assistant - Categoria Protetta (L68/99)

Overview

Nature and aim of position
The Junior CVC Support Assistant (Part-Time) provides foundational support to the CVC team by assisting with data tracking, reporting, meeting documentation, and marketing-related tasks. The role helps ensure smooth daily operations and contributes to team alignment and execution quality.

Main duties and responsibilities

• Collaborate in managing internal tools and dashboards;
• Conduct market and brand research;
• Monitor internal group activities through dashboards (e.g., mystery visits);
• Support the preparation of reports and presentations;
• Participate in meetings and draft minutes to ensure team transparency;
• Create visual mockups and materials for campaigns;
• Support follow-up and monitoring of the Lounge network;
• Perform other duties as assigned.

Main KPIs

Operational KPIs :

• Task completion Rate: Percentage of assigned tasks completed on time;
• Dashboard update frequency: regularity and consistency in updating monitoring tools;

Qualitative KPI :

• Report & documentation accuracy: quality and precision of reports and materials produced;

Soft skill :

• Team collaboration & proactivity: ability to communicate effectively, take initiative and collaborate with colleagues.
• Quality of communication and cooperation with internal / external teams;
• Feedback from colleagues on teamwork and supportiveness;

Relates and cooperates mainly with

• CVC Team: CVC Intelligence support manager; analysts customer value creation; campaign operation assistance.

Background and Education

• Analytical skills and attention to detail are essential;
• Proficiency in English, both written and spoken, to support internal communication and documentation;
• Solid working knowledge of Microsoft PowerPoint and Excel, including data entry;
• Formal education in marketing, or related fields is a plus, but not strictly required