Service Engineer

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HR & Talent Acquisition EMEA and South America

About Piab Group

At Piab Group, we increase the productivity, sustainability, and safety of our customers by advancing industrial automation—a mission we have pursued since 1951. We envision an automated world where no resources are wasted and no people are harmed. With annual revenues of about SEK 3 billion and over 1,400 employees, Piab is a global organization serving customers in more than 100 countries through an extensive network of subsidiaries and distribution partners. Since 2018, Piab Group has been part of Patricia Industries, a division of Investor AB. Piab serves a wide range of industries, including e‑commerce logistics, food and beverage, pharmaceuticals, and automotive, offering innovative vacuum automation solutions tailored to each sector.

Job Mission:

As a Service Engineer, you will play a crucial role in ensuring the optimal performance of our systems. You will work closely with a dynamic team to install, maintain, and service our equipment, contributing to our mission of advancing automation.

• Strong mechanical and/or electrical skills with previous technical experience.
• Excellent problem‑solving, relational, and organizational skills.
• Ability to provide exceptional customer service and maintain customer orientation.
• Availability to travel midweek within the national territory.

Experience and Education:

• A minimum of 2 years of experience in a similar role.
• Relevant technical education or certifications in engineering or a related field.

Key Responsibilities:

• Provide technical and operational support to customers.
• Carry out installations at customer sites, both independently and with the support of internal resources or in cooperation with partner companies.
• Perform testing and/or commissioning activities, including training of operators.
• Handle preventive and extraordinary maintenance interventions, independently identifying the cause and the appropriate solution; issue detailed intervention reports/documentation.
• Support the sales department in identifying technical requirements and organizing demonstration tests.
• Ensure quality and workplace safety standards.
• Manage any internal logistics.

What you can expect from us:

• Innovative culture: Be part of a team that thrives on creativity and innovation.
• Global impact: Work with a company that is a global leader in vacuum transport solutions.
• Global presence: Piab has more than 25 sales offices and over 900 partners worldwide, ensuring an extensive network and global reach.
• Sustainable vision: Contribute to an automated world that promotes safety and efficiency.
• Professional growth: Take advantage of opportunities for continuous learning and career development.
• Diversity and inclusion: Join a workplace that values diversity and fosters an inclusive environment.
• Stable employer: As part of Patricia Industries and connected to the Wallenberg family, Piab benefits from strong support and a commitment to long‑term growth and sustainability.

Seniority level

Associate

Employment type

Full‑time

Job function

Customer Service, Consulting, and Engineering

Industries

Automation Machinery Manufacturing, Industrial Machinery Manufacturing, and Manufacturing

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