Field Application Specialist

Overview

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About Meridian: Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets, and distributes a broad range of innovative diagnostic products. We are dedicated to delivering better solutions that provide answers with speed, accuracy, and simplicity, redefining possibilities from discovery to diagnosis. We are looking for talented and passionate individuals who help drive our vision.

Job Summary

Field Application Specialist | IVDs | Italy and EMEA (hybrid position)

Key Duties / Responsibilities

• You will visit and assist Italian and EMEA customers for the in vitro diagnostic platforms (NAAT & immunoassays) in the Meridian portfolio.
• You will organize and deliver wellness visits to customers’ laboratories.
• You will provide on-site specialized/application assistance – pre- and post-sales, also collaborating in the training of product users.
• You will take care of onsite instrument installation, customer training, and follow-up as well as product demonstrations.
• You will address customers’ needs, providing direct support in cooperation with our salespeople or by activating internal support channels.
• You will contribute to post-sales direct problem-solving through method applications or troubleshooting, or by activating the specific technical service to achieve customer satisfaction.
• You will contribute to the critical reading of scientific literature to build a solid scientific base to better interact with customers and KOLs (biologists, clinicians, gastroenterologists, infectious disease specialists).
• You will collect technical information on competitor products/systems and maintain a constant flow of information with the line manager and the sales functions.
• You will regularly update the Company CRM with details about all activities performed at customer sites.

Qualifications

• Master’s degree in biology, biotechnology or equivalent
• Italian native / English good
• Valid driver’s license
• Ability to travel up to 80% of the time
• Skilled use of computers
• Good analytical skills and demonstrated autonomy
• Previous experience in the role and/or laboratory expertise with NAAT and/or Microbiology will be evaluated

The ideal candidate is based near the Headquarters in Villa Cortese, Milano.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology

Industries

• Medical Equipment Manufacturing

End of description.