Sales Assistant

Rooted in authentic Italian heritage, we believe in making life’s simplest moments truly exceptional.

Our Maison’s story began in Parma in 1916. Today, our vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity.

Driven by collaboration and a strong sense of community, our Maison offers the freedom to learn, grow, and evolve. It’s a place to refine your craft in a creative environment and to shape your own path with autonomy and care.

Acqua di Parma, where timeless craft meets vibrant spirit.

MISSION & RESPONSIBILITIES

As part of the Boutique Team, the key responsibilities are :

• Be actively involved to reach the sales targets on all categories
• Cultivate a relationship with customers through an active presence on the shop floor and by providing a unique service and shopping experience in line with the brand philosophy, the corporate image, and communication and CRM guidelines
• Master selling skills to satisfy customer needs
• Act as brand Ambassador to build relationships with new customers and VIP clientele
• Ensure a high level of standards in Merchandising and Brand image according to corporate guidelines
• Respect Retail Operations procedures and the guidelines provided by HQ
• Use the main IT applications and systems, constantly updating any new tools made available by the company with reference to the Salesforce CRM system
• Develop a unique customer experience and irreproachable service, build customer loyalty and develop the customer base
• Monitor stock levels and cooperate with the stock team providing support.

REQUIREMENTS

• Previous experience in the luxury industry with a customer-oriented attitude
• Entrepreneurial spirit with the ability to drive results
• Positive Attitude, fragrance passionate and team oriented
• Ability to listen and advise, have a taste for challenges and sales
• Fluent in English, additional languages are a plus.

Candidates are invited to read the privacy policy pursuant to art. 13 of the General Data Protection Regulation n. 2016 / 679 (GDPR) available at the following link :