Team Leader - Agira Outlet

Join us to apply for the Team Leader - Agira Outlet role at Diesel

Diesel has long been a pioneer in denim and casual fashion, known for leading and innovating trends. While maintaining its core DNA, Diesel has evolved into the world of premium casual wear, offering a compelling alternative to luxury brands. Diesel operates worldwide, with a presence in over 80 countries, more than 5,000 points of sale, including 400+ company-owned stores.

For our Outlet Store in Agira, we're seeking an experienced and motivated Team Leader. Reporting to the Store Management, this role involves leading and coaching the sales team, building client relationships, and proactively achieving sales goals while delivering an excellent customer experience to meet store objectives monthly.

You Fit With This Position If

• You demonstrate integrity and lead by example
• You take initiative and ownership, ensuring a memorable client experience and supporting others' growth
• You communicate effectively with empathy and care
• You are responsible, courageous, resilient, and authentic
• You prioritize the client experience, understanding their needs and expectations
• You excel in storytelling and engaging questioning
• You are innovative in creating value and memorable experiences for clients

Your Key Responsibilities

• Lead the store team to craft unique client experiences that drive objectives
• Achieve commercial targets through effective team organization and product management
• Enhance performance via product knowledge, sales analysis, stock management, and visual presentation
• Lead a high-performing, client-focused team
• Coach and give feedback to ensure top-tier customer service
• Drive digital initiatives and utilize digital tools for communication
• Empower and motivate the team to deliver exceptional customer experiences
• Build and maintain a client database to increase traffic and engagement
• Foster growth, inclusion, and a positive team environment
• Support the Store Manager in executing store strategies for optimal sales
• Contribute to business plans to boost sales across categories and client segments
• Demonstrate sales leadership on the floor, nurturing client relationships through CRM
• Ensure store standards in clienteling, display, merchandise, and cleanliness
• Build strong relationships with colleagues, fostering a passionate and forward-thinking team

Key Requirements

• Minimum 2 years in a managerial role within fashion/luxury retail
• Experience in team training, empowerment, and motivation
• Results-oriented and customer-focused
• Excellent analytical, numerical, and commercial skills
• Strong communication skills (verbal, written, email)
• Attention to detail
• Interest in fashion, especially denim

Language proficiency: Italian and English mandatory; additional languages are a plus.

What We Offer

• Full-time permanent contract
• Competitive pay with commissions and store targets incentives
• Development opportunities within Diesel and the OTB group in Italy and abroad
• Employee discounts on Diesel and OTB brands
• Dynamic, young, and inclusive team environment

As part of the OTB Group, we foster a proactive environment that challenges everyone to achieve new goals, recognizes outstanding performance, and offers career growth. We value diversity, with over 60 nationalities represented and more than 60% women, averaging 35 years of age.

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