Restaurant Manager
Restaurant Manager
Collegio alla Querce, Auberge Collection – Florence, Italy
Company Description
Collegio alla Querce is a hilltop Italian retreat and the only hotel in Florence offering sweeping vistas of the historic town centre and the Tuscan hills. Set in terraced gardens, the 16th‑century buildings house 49 guest rooms, 28 suites, and 6 grand suites. Dining venues include La Gamella (fine‑dining Italian with The Chef’s Table), Bar Bertelli, Cafe Focolare, and the original chapel and theatre. The Aelia Spa provides holistic wellbeing services.
For more information: https://auberge.com/collegio-alla-querce/
Connect with Collegio alla Querce, Auberge Collection on Instagram and Facebook @CollegioAuberge and #AlwaysAuberge.
Job Description
As Restaurant Manager, you ensure guest satisfaction through exceptional food and beverage service. You oversee daily floor operations, maintain menu knowledge, and guide the team.
- Act as an ambassador for the hotel’s values, fostering teamwork and service excellence; train and mentor staff on service standards and menu details.
- Deliver the highest level of guest service in restaurant and bar areas; monitor house count, arrivals/departures, VIPs, and handle complaints.
- Perform front‑of‑house duties as needed to support a team‑oriented atmosphere.
- Oversee opening and closing duties, update menu prices, and assist with order management; coordinate daily specials with the chef.
- Maintain expert knowledge of liquor, wines, champagnes, and food menu items.
- Ensure staff adherence to schedules, coordinate breaks, and inspect grooming and attire.
- Expedite service on the floor or in the kitchen as required.
- Conduct training programs and lead daily line‑ups.
Qualifications
- Minimum of four years in a similar role within a luxury hospitality environment.
- Attention to detail and commitment to high service standards.
- Strong leadership, team management, and organisational skills.
- Knowledge of wine and spirit service.
- Proficiency in Oracle systems.
- Fluency in English.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries: Hospitality