On-Site IT Support Specialist - Rome (Windows/Mac)

A leading IT services company in Italy is seeking a full-time IT Support Specialist to provide on-site first and second-level support. The ideal candidate has several years of experience in customer support, proficient troubleshooting skills, and basic knowledge of macOS. Responsibilities include installing and upgrading software, resolving hardware issues, and maintaining accurate records of incidents. Candidates must hold a valid work permit in Italy and are required to communicate fluently in English and the local language.