Join to apply for the Customer Service Support role at ROVI Pharmaceutical Company
Responsibilities
Support Customer Service Manager in daily activities, also liaising with 3PL Logistic Supplier.
Support Logistics Deviations and Non-Conformities in line with SOP.
Handle Quality complaints and support on any other Quality topics/requests.
Assist with customer payment checks and debt collection in collaboration with Treasury Department.
Update efficiently a list of clients, gathering all relevant info: Name of client, person of contact, contact means (telephone, email, fax) for both public and private clients.
Support on Tender activities both for private and public customer.
Requirements
1-2 years of experience in office environments, preferably within pharmaceutical companies.
Languages: Italian (Advanced) and English (upper-intermediate).
