Cartier - Sales Associate/Maternity Cover

Cartier - Sales Associate / Maternity Cover

We are looking for a Sales Associate to cover maternity leave at the Firenze Boutique. The role involves ensuring a unique client experience before, during, and after a sale and proactively developing the client portfolio.

Responsibilities

• Sales Achievements:
  • Ensure a unique and exceptional client experience during a sale.
  • Master the steps of a sale (welcome, discovery, conviction, closing, and development).
  • Adapt to client needs and motivations.
  • Strive to continuously improve and surprise clients.
  • Handle negotiations and objections with ease.
  • Transmit the passion and values of the Maison.
  • Act as the privileged contact for clients in after‑sales.
  • Meet individual and boutique targets, both quantitative and qualitative.
• Client Relationship & Portfolio Development:
  • Cultivate strong client relationships and develop client loyalty.
  • Efficiently grow the client portfolio.
  • Execute targeted CRM actions.
  • Participate in client events and act as an Ambassador of the Maison.
• Daily Boutique Operations:
  • Respect brand and boutique policies and procedures.
  • Participate in inventories.
  • Assist with opening and closing set‑ups and break‑downs.
  • Implement Visual Merchandising guidelines.
  • Assist with special projects when requested.

Qualifications

• Previous experience in hospitality or luxury retail.
• Strong interpersonal and communication skills.
• Excellent attention to detail and understanding of customer needs.
• Team‑player approach.
• Fluency in English and Italian.

Employment Details

Senior Level: Associate

Type: Temporary

Function: Sales, Business Development, and Administration

Industry: Luxury Retail – Jewelry and Watch

Location: Florence, Tuscany, Italy (Metropolitan Area).