Teleseller – E-commerce channel

Overview

Giunti Psychometrics is a European leader in psychological assessment and associated services. Our overall vision is to deliver “scientific knowledge for the development and wellbeing of people and organizations”. The core of our activity is developing innovative psychological assessments and ways of using them. We do this for clients in all major areas where scientific assessment is used:

• clinical services (clinical and health psychology, psychiatry, child and adolescent psychiatry and neuropsychiatry, neuropsychology, speech-language pathology, etc.);
• human resources management through Giunti Psychometrics HR consulting (in the fields of industrial and organizational psychology);
• school and counselling services (educational, work and university consultancy).

Giunti Psychometrics commits to offering clients high quality, innovative scientific tools and services meeting the needs of Italian clients and those in a range of other European countries.

We are looking for a Teleseller for our e-commerce channel, with the goal of :

Responsibilities

• Contacting leads among professionals in clinical psychology, counseling, and psychotherapy who have shown interest in our tests and training programs;
• Assisting them in selecting the products best suited to their needs;
• Contributing to online sales growth and strengthening customer relationships.

Key activities

• Contact clients and prospects in clinical psychology, counseling, and psychotherapy via phone;
• Present products and services (tests, kits, online training), highlighting their benefits and practical applications;
• Guide customers through the purchase process on the e-commerce platform;
• Record and update contact information in the company CRM;
• Collect market feedback and suggest initiatives to improve sales.

Qualifications

• At least 1–2 years of experience in teleselling, inside sales, commercial customer care, or similar roles;
• Excellent communication skills, active listening, and consultative sales orientation;
• Familiarity with digital tools, e-commerce platforms, and CRM systems;
• Strong results orientation and proactivity;
• Interest in psychology, training, and professional development (a plus).

What we offer

• Initial fixed-term contract, with the prospect of permanent employment.
• Training on products and consultative selling techniques.
• Dynamic and innovative work environment, with opportunities for internal growth.
• Compensation package including a fixed salary plus performance-based incentives.