Payment Analyst (f/m/d)

Payment Analyst (f / m / d)

To support our team, we are searching for a Payment Analyst (f / m / d) to be based in our Milan office.

WHAT YOU WILL DO

• Analyze transactional data to identify trends, patterns, and scenarios related to online payments.
• Utilize statistical analysis and data visualization tools to present findings effectively.
• Manage, monitor, and control online payments volumes and costs, online payment platforms, and systems performances.
• Generate regular reports on payment processing metrics and KPIs as well as ad hoc analysis to support C-Level decisions.
• Identify areas for improvement and recommend strategies for enhancement.
• Assess and mitigate operational risks, conduct checks on payment integrations, analyze incidents, and resolve processing issues.
• Collaborate with IT, Finance, Fraud Prevention, Customer Care, Legal, etc., to ensure operational excellence.
• Work with product development teams to implement data-driven improvements.
• Interact with external financial and payment stakeholders to find business opportunities.
• Manage relationships with partners in the Online Payments Industry.

WHO YOU ARE

• Strong analytical and data-driven background, with precision and problem-solving attitude.
• Proficient knowledge of MS Excel and Microsoft Power BI is mandatory.
• Degree in Statistics, Mathematics, Engineering preferred; Economics and Business backgrounds are also welcome.
• Excellent written and spoken English and Italian skills.
• 2+ years of experience in a similar position within a structured organization in e-commerce, advisory, or system integration consultancy is a plus.
• Understanding of payment processing, acquiring, orchestration platforms, fraud management, and antifraud tools is preferred.

WHAT WE OFFER

• Up to 37 days of holiday (including ROL and festività abolite), depending on service length, starting with 33 days.
• Language & e-learning courses.
• Staff discount of up to 30%.
• Ticket restaurant.
• Access to LinkedIn Learning.
• Discounted memberships for sports platforms & gyms.
• Support for mental health & well-being.
• Social Day.
• Employee Share Purchase Plan.

WHO WE ARE

Mytheresa is a leading global digital luxury shopping platform, focusing on high-end luxury shoppers, exclusive products, and content, with advanced technology and high-quality service operations.

Since January 2021, we are listed on the New York Stock Exchange. Over 1,900 employees from more than 100 countries are committed to providing the best shopping experience.

Creating a diverse and inclusive team is essential for Mytheresa. We value your expertise and motivation above individual backgrounds. We ensure a fast and equitable hiring process.